Welcome to SolOPENpreneur ("we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of our website, services, and all related software, tools, and support (collectively, the "Service"). By subscribing to or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use the Service.
These Terms form a legally binding agreement between you ("Customer", "you") and SolOPENpreneur. You must be at least 18 years old and capable of forming a binding contract.
SolOPENpreneur provides a fully managed, dedicated VPS (virtual private server) environment pre‑configured with a suite of open‑source applications, including but not limited to: n8n, Mautic, ERPNext, Nextcloud (including Talk and Tables), WordPress Multisite, Ollama, OpenWebUI, Documenso, Postiz, Gitea, OpenClaw, AgentZero, Postal SMTP, and Paperclip AI. The Service includes setup, maintenance, security updates, monitoring, and optional Disaster Recovery add‑on.
You retain full ownership of all data, content, and configurations you upload or create within your VPS instance. We do not claim any intellectual property rights over your data.
To use the Service, you must complete the onboarding form and provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
We reserve the right to refuse service, suspend, or terminate accounts at our sole discretion, particularly if we suspect violation of these Terms or illegal activity.
We offer monthly subscription plans (Startup Launch, Agency Pro, and Enterprise). Prices are as published on our website and may change from time to time with 30 days' notice. All fees are in USD and exclude applicable taxes (VAT, GST, etc.), which are your responsibility.
Payment is due in advance of each billing cycle. We accept major credit cards and other payment methods as indicated at checkout. You authorize us to charge your payment method automatically each month unless you cancel. If payment fails, we may suspend your service after 7 days' notice.
You may cancel your subscription at any time via your account dashboard or by contacting support. Cancellation takes effect at the end of your current billing period. We do not offer prorated refunds for partial months. If you cancel, your VPS and all data will be deleted after 30 days (unless you request earlier deletion). No refunds are provided for unused time.
Disaster Recovery add‑on fees are non‑refundable once the backup pipeline has been configured.
You agree not to use the Service for any illegal, abusive, or harmful activity, including but not limited to:
We reserve the right to suspend or terminate your service immediately for violations of this Acceptable Use Policy, without refund.
You own all data, files, databases, and configurations you store or process within your VPS instance. We do not access, share, or monetize your data except as necessary to provide the Service (e.g., troubleshooting, backups if you purchased DR).
Our collection and use of your personal information (name, email, payment details) is governed by our Privacy Policy, which is incorporated into these Terms.
If you purchase the Disaster Recovery (DR) add‑on, we will configure encrypted, incremental backups of your VPS to a destination you choose (your own NAS, our managed vault, or S3‑compatible storage). You are responsible for providing accurate connection details and for safeguarding the encryption key (we do not store it).
We provide a restore script that can deploy your stack to a new VPS (different IP/domain). However, we do not guarantee recovery in every scenario; you are responsible for testing your backups. We are not liable for data loss due to failure of your NAS, network issues, or force majeure events.
We strive to maintain 99.9% uptime for the management plane and your VPS, but we do not offer an explicit SLA except for Enterprise plans (which have a separate agreement). Support response times depend on your plan: Startup Launch (8/5 email/chat), Agency Pro (24/7), Enterprise (15‑minute incident response). Support covers the SolOPENpreneur managed stack, not custom modifications you make.
We may perform scheduled maintenance with at least 24 hours' notice. Emergency maintenance may be performed without notice to address security vulnerabilities.
To the maximum extent permitted by law, SolOPENpreneur and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or business interruption, arising out of or relating to these Terms or your use of the Service, even if advised of the possibility of such damages.
Our total liability to you for any claim arising from these Terms or the Service shall not exceed the amount you paid us in the 12 months preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so the above may not apply to you.
You agree to indemnify, defend, and hold harmless SolOPENpreneur and its personnel from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising out of your use of the Service, violation of these Terms, or infringement of any third-party rights by you or your users.
We may suspend or terminate your access to the Service at any time for violation of these Terms, non‑payment, or if we believe your use poses a security risk. Upon termination, we will delete your VPS and associated data after 30 days, unless required to retain it by law.
You may terminate by cancelling your subscription. Sections that by their nature should survive (e.g., Limitation of Liability, Indemnification, Data Ownership) will survive termination.
We may update these Terms from time to time. Material changes will be notified via email or a prominent notice on our website. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree, you must cancel your subscription before the changes take effect.
We may also modify or discontinue the Service (or any part) without liability, but we will provide reasonable notice for significant changes.
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to conflict of law principles. Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Association, e.g., JAMS or AAA], in [City, State], and judgment upon the award may be entered in any court having jurisdiction. You agree to resolve disputes on an individual basis and waive any right to a class action.
Nothing in this section prevents us from seeking injunctive relief in any court of competent jurisdiction to protect our intellectual property or prevent violations of the Acceptable Use Policy.
These Terms constitute the entire agreement between you and SolOPENpreneur regarding the Service. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any right does not waive that right. You may not assign these Terms without our written consent. We may assign them without restriction.
For questions about these Terms, please contact us at:
At SolOPENpreneur ("we", "us", "our"), we are committed to protecting your privacy and your data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or interact with us. It applies to all visitors, customers, and users of SolOPENpreneur.
We believe in data ownership – for you and for us. We do not sell your personal data. We only collect what is necessary to provide and improve our service.
We collect information you voluntarily provide to us when you express interest in our services, register for an account, purchase a plan, fill out the onboarding form, or contact us for support.
This includes:
When you use our service, you host your own data inside your VPS – including customer lists, email content, files, databases, and AI models. We do not access, scan, or process that data unless you explicitly request support or troubleshooting. Your VPS is isolated and encrypted. We only have administrative access to the underlying virtual machine to maintain the service (updates, security patches, backups if you purchased DR).
When you visit our website, we may collect certain information automatically, including:
We use your information to:
We do not use your data for advertising or marketing without your explicit consent (e.g., you can opt into our newsletter).
We do not sell or rent your personal data. We may share your information only in the following limited circumstances:
We take security seriously. We implement industry-standard measures to protect your personal data and your hosted VPS:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
We retain your personal data for as long as your account is active or as needed to provide you services. If you cancel your subscription, we will delete your VPS and all associated data within 30 days, unless we are required to retain it by law (e.g., for tax purposes, invoices are kept for 7 years). You may request earlier deletion by contacting us.
Backup data (if you purchased DR) is retained according to your chosen retention policy. You may request deletion of backup archives at any time.
Depending on your location, you may have certain rights regarding your personal data:
To exercise any of these rights, please contact us at solopenpreneur@intentures.com. We will respond within 30 days. We may need to verify your identity before processing your request.
We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device. We use:
You can disable cookies in your browser settings, but some parts of the website may not function properly. We do not use cookies for advertising tracking.
Our website may contain links to third-party websites (e.g., open source project pages, documentation). We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will delete it immediately.
SolOPENpreneur operates from the United States (or your specified jurisdiction). Your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place for international transfers. By using our service, you consent to such transfers.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date. For significant changes, we may also send an email notification. Your continued use of the service after changes constitutes acceptance of the revised policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
This Privacy Policy is provided for informational purposes and does not constitute legal advice. You should consult with a qualified attorney to ensure compliance with applicable laws.
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